Plans that suits all business sizes
Unlock your shipping potential with OTO tailored plans, Choose the perfect plan that fits your budget and shipping needs.
Free Forever
0 SAR /month
Basic and indispensable features
Free Plan Includes:
Connect Your Shipping Contract (Only 1 Carrier)
Ship with OTO Discounted Rates (Local & International)
Shipping Price Calculator
Box Configuration & Print Settings
Integration with Sales Channels (Only 1 Channel)
Add Your Warehouses (Unlimited)
Only 1 User
Available Support Across All Channels
COD Transfer (Twice a Month)
1 SAR Fee (Your Own Rates)
Starter
199 99SAR /month
Better rates and features for fast-growing merchants.
Everything in Free and:
Connect Your Shipping Contracts (Up to 3 Carriers)
Ship with Extra Discounted Rates (local & international)
SMS Module (Limited)
OTO FLEX (Drivers App)
Integration with Sales Channels (Up to 3 Channels)
10 Users (Brand Manager User, Warehouse User, and Drivers)
Brands Configuration and Integration (Up to 3 Brands)
Available Support Across All Channels
COD Transfer (Twice a Month)
1 SAR Fee (Your Own Rates)
Scale
399SAR /month
or 299 SAR/month,
billed yearly
Everything in Starter and:
Connect Your Shipping Contracts (Unlimited)
Ship with Best Rates (local & international)
Email & WhatsApp Module (Limited)
SLA Management
Integration with Sales Channels (Unlimited)
Unlimited Users
Brands Configuration and Integration (Unlimited)
Supervising Account Manager
COD Transfer (Once a Week)
0.9 SAR Fee (Your Own Rates)
Basic Shipping Automation
Basic API Access
Basic Warehouse Management System
Everything in Scale and:
Inventory Sync
Prices Based on Contracts
Email & WhatsApp Module
Ship from Store
Custom Integrations
Click and Collect
OTO Retail App
Dedicated Account manager
COD Transfers (Based on the Contract)
Fees based on the Contract
Advanced Shipping Automation
Advanced API access
Advanced Warehouse Management System (WMS)
Free Forever
0 SAR /month
Basic and indispensable features
Free Plan Includes:
Connect Your Shipping Contract (Only 1 Carrier)
Ship with OTO Discounted Rates (Local & International)
Shipping Price Calculator
Box Configuration & Print Settings
Integration with Sales Channels (Only 1 Channel)
Add Your Warehouses (Unlimited)
Only 1 User
Available Support Across All Channels
COD Transfer (Twice a Month)
1 SAR Fee (Your Own Rates)
Starter
199 99SAR /month
Better rates and features for fast-growing merchants.
Everything in Free and:
Connect Your Shipping Contracts (Up to 3 Carriers)
Ship with Extra Discounted Rates (local & international)
SMS Module (Limited)
OTO FLEX (Drivers App)
Integration with Sales Channels (Up to 3 Channels)
10 Users (Brand Manager User, Warehouse User, and Drivers)
Brands Configuration and Integration (Up to 3 Brands)
Available Support Across All Channels
COD Transfer (Twice a Month)
1 SAR Fee (Your Own Rates)
Scale
299SAR /month
billed yearly with
25% discount
Everything in Starter and:
Connect Your Shipping Contracts (Unlimited)
Ship with Best Rates (local & international)
Email & WhatsApp Module (Limited)
SLA Management
Integration with Sales Channels (Unlimited)
Unlimited Users
Brands Configuration and Integration (Unlimited)
Supervising Account Manager
COD Transfer (Once a Week)
0.9 SAR Fee (Your Own Rates)
Basic Shipping Automation
Basic API Access
Basic Warehouse Management System
Everything in Scale and:
Inventory Sync
Prices Based on Contracts
Email & WhatsApp Module
Ship from Store
Custom Integrations
Click and Collect
OTO Retail App
Dedicated Account manager
COD Transfers (Based on the Contract)
Fees based on the Contract
Advanced Shipping Automation
Advanced API access
Advanced Warehouse Management System (WMS)
Confused about which pricing plan to choose?
Find the perfect plan for my business!
Features Breakdown
Compare our options and select the one that meets your needs.
Free Forever | Starter | Scale | Enterprise | |
General Features | ||||
Users | Only 1 User | 10 Users | Unlimited Users | Unlimited Users |
Adding Pickup Locations/Warehouses | Unlimited Warehouses | Unlimited Warehouses | Unlimited Warehouses | Unlimited Warehouses |
Sales Channels Connections | Only 1 Sales Channel | Up to 3 Sales Channels | Unlimited Sales Channels | Unlimited Sales Channels |
Adding and Configuring Brands |  | Up to 3 Brands | Unlimited Brands | Unlimited Brands |
Branches | | | | Unlimited Branches |
COD Transfers | Twice a Month | Twice a Month | Once a Week | Based on the Contract |
CNS (Customer Notification) | Free Tracking SMS | SMS Module (Limited) | SMS, Email and Whatsapp (Limited) | SMS, Email and Whatsapp |
OTO Pack | | | Basic Warehouse Management System | Advanced Warehouse Management System |
Order Management System (OMS) | ||||
Manual Order Creation |  | | | |
Importing Bulk Orders | | | | |
Synchronize Products With E-commerce Site | | | | |
Importing Products | | | | |
City Corrector | | | | |
Order Splitting | | | | |
Automated Hold Orders | | | | |
Automated Order Confirmation | | | | |
COD Orders Confirmation | | | | |
Click & Collect | | | | |
Return Management System (RMS) | ||||
Return Labels With OTO Rates | | | | |
Return Labels to the Same or Different Origins | | | | |
Branded Return Portal | | | | |
Customer Support User | | | | |
Customized Return Policy | | | | |
Tracking & Notification System | ||||
Customizable Tracking Page | | | | |
Customizable Customer Feedback Page | | | | |
Address Verification Page | | | | |
Automated Tracking SMS | | | | |
Automated Failed Delivery SMS | | | | |
Automated Feedback SMS | | | | |
Custom Ad Management | | | | |
Custom Email Templates | | | | |
SMTP Settings | | | | |
Last Mile Management System (LMS) | ||||
Shipping Calculator | | | | |
Ship with OTO Discounted Rates | | | | |
Print Bulk AWBs | | | | |
Print Bulk AWB with Invoice | | | | |
Real-time Tracking | | | | |
Connect your shipping contracts | 1 Active Integration | Up to 3 Integrations | Unlimited Integrations | Unlimited Integrations |
Ship with Your Own Rates- Transaction Fees | 1 SAR per delivered order | 1 SAR per delivered order | 0.9 SAR per delivered order | Based on Contract |
OTO FLEX (Drivers App) | | | | |
Shipping Automation Rules | | | Basic Shipping Rules | Advanced Shipping Rules |
Shipping Carrier Performance Tracker | | | | |
Support | ||||
Support Channels | All Channels | All Channels | Supervising Account Manager | Dedicated Account Manager |
Knowledge Base | | | | |
Reports and Analytics | ||||
Analytics Dashboard | | | | |
COD Reports | | | | |
DC Performance Analysis | | | | |
Customer Analysis | | | | |
Drivers Performance Analysis | | | | |
Brand Performance Analysis | | | | |
Warehouse Performance Analysis | | | | |
SLA Breaches Analysis | | | | |
Branch Performance Analysis | | | | |
Custom Reports and Analytics | | | | |
FAQs
How does billing work? Is it monthly or yearly?
Our billing system offers flexible payment options for our customers. You can choose to be billed on a monthly or yearly basis. If you choose the yearly option, you’ll be eligible for a 25% discount on our regular prices.
Are there any setup fees or hidden costs?
We’re committed to transparency and honesty, and that’s why we never charge any setup fees or hidden costs.
Can I upgrade my plan at any time?
Yes, you can upgrade your plan at any time, and the change will take effect immediately. We’ll adjust the remaining days of your previous plan, deducting the prorated amount from the price of your new plan.
Can I downgrade my plan at any time?
You can downgrade your plan at any time, and your new plan will be activated at the next renewal date. Your current plan will remain active through the end of the billing period you’ve already paid for.
Can I cancel my subscription at any time?
You can cancel your subscription at any time, and you’ll be downgraded to the free plan at your next renewal date. Your current subscription will remain active through the end of the billing period you’ve already paid for.
What kind of support is included with each pricing plan?
We provide our customers with the highest quality customer support, and our team is available to assist you through all available channels. Besides, if you choose the Scale plan, you’ll receive a supervisor account manager; if you choose the Enterprise plan, you’ll be assigned a dedicated account manager.
Can I pause/freeze my subscription?
We don’t offer a pause or freeze option for our subscriptions at this time.
If I want to cancel my subscription, can I get a refund?
Once you cancel a subscription, you won’t be charged for future subscription fees. but the past subscription fees are not refundable.
What payment methods do you support?
We accept Visa, Mastercard, American Express, and Mada. However, if your preferred payment method isn’t included, please don’t hesitate to contact us to discuss alternative options.