See How Every Carrier Performs
Against Its SLA
See How Every Carrier Performs Against Its SLA
OTO compares actual delivery against agreed targets by city, service, and destination, so you can spot weak routes and make shipping decisions with real performance data.
OTO compares actual delivery against agreed targets, so you can spot weak routes and make shipping decisions with real performance data.
OTO compares actual delivery against agreed targets by city, service, and destination, so you can spot weak routes and make shipping decisions with real performance data.

Overall Performance Doesn’t Tell the Whole Story
A carrier can perform well overall while still missing SLA targets in specific cities or services.
Recurring SLA violations can go unnoticed without consistent tracking.
You lose leverage in carrier negotiations without reliable performance data.
Measure Every Carrier Against What They Promised
OTO’s SLA management system lets you define SLAs per carrier, service, and destination, then automatically track delivery performance against them.

Custom SLAs, Not Default Ones
Set your own SLA targets by carrier, service, and destination.
✅ Full visibility into each carrier’s performance.

Custom SLAs, Not Default Ones
Set your own SLA targets by carrier, service, and destination.
✅ Full visibility into each carrier’s performance.

Custom SLAs, Not Default Ones
Set your own SLA targets by carrier, service, and destination.
✅ Full visibility into each carrier’s performance.

SLA Performance Comparison
Compare actual delivery performance with the SLA targets you set.
✅ Faster detection of recurring SLA misses.

SLA Performance Comparison
Compare actual delivery performance with the SLA targets you set.
✅ Faster detection of recurring SLA misses.

SLA Performance Comparison
Compare actual delivery performance with the SLA targets you set.
✅ Faster detection of recurring SLA misses.

Performance Reports & Analytics
Analyze trends, filter by zone, carrier, or method, and generate exportable reports.
✅ Stronger evidence for carrier reviews and rate negotiations.

Performance Reports & Analytics
Analyze trends, filter by zone, carrier, or method, and generate exportable reports.
✅ Stronger evidence for carrier reviews and rate negotiations.

Performance Reports & Analytics
Analyze trends, filter by zone, carrier, or method, and generate exportable reports.
✅ Stronger evidence for carrier reviews and rate negotiations.

AI-Powered Shipping Recommendations
Use your pickup and delivery SLA data to get AI-powered recommendations that help you make better carrier decisions.
✅ Smarter carrier decisions backed by real SLA performance data.

AI-Powered Shipping Recommendations
Use your pickup and delivery SLA data to get AI-powered recommendations that help you make better carrier decisions.
✅ Smarter carrier decisions backed by real SLA performance data.

AI-Powered Shipping Recommendations
Use your pickup and delivery SLA data to get AI-powered recommendations that help you make better carrier decisions.
✅ Smarter carrier decisions backed by real SLA performance data.
Walk Into Your Next Renewal With Numbers
Bring clear carrier performance records into every service review and rate negotiation.
Walk Into Your Next Renewal With Numbers
Bring clear carrier performance records into every service review and rate negotiation.
Walk Into Your Next Renewal With Numbers
Bring clear carrier performance records into every service review and rate negotiation.
Frequently Asked Questions
Everything You Need to Know Before Getting Started
What's the difference between basic and advanced SLA tracking?
Basic tracking measures carriers against default benchmarks and is included from the Scale plan. Advanced SLA management lets you define custom targets per carrier, service, and destination, and is available on Pro.
Can I compare carriers against each other?
Does this cover my own drivers too?
Can I export the reports?
How soon will I see useful data?
Why is OTO's SLA Management Software the best in Saudi Arabia?
What's the difference between basic and advanced SLA tracking?
Basic tracking measures carriers against default benchmarks and is included from the Scale plan. Advanced SLA management lets you define custom targets per carrier, service, and destination, and is available on Pro.
Can I compare carriers against each other?
Does this cover my own drivers too?
Can I export the reports?
How soon will I see useful data?
Why is OTO's SLA Management Software the best in Saudi Arabia?
What's the difference between basic and advanced SLA tracking?
Basic tracking measures carriers against default benchmarks and is included from the Scale plan. Advanced SLA management lets you define custom targets per carrier, service, and destination, and is available on Pro.
