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Hold Your Carriers Accountable
With Real Performance Data

Hold Your Carriers Accountable
With Real Performance Data

Track, measure, and analyze carrier SLAs automatically - so you can improve delivery quality and negotiate smarter.

Start Performance Tracking

Start Performance Tracking

Book a Demo

Book a Demo

Book a Demo

Book a Demo

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 It’s Hard to Manage What You Don’t Measure

Most carriers don’t report detailed delivery KPIs.

SLA violations go unnoticed.

You lose leverage in carrier negotiations.

Complete Visibility Into Your Shipping Operations

OTO’s SLA management system tracks every delivery, compares actual results to SLA promises, and gives you powerful analytics — so you can improve customer experience and hold carriers to their commitments.

Shipping Contract SLA Management

Define your SLA promises with carriers in detail.

✅ Track whether commitments like delivery time are actually being met.

Shipping Contract SLA Management

Define your SLA promises with carriers in detail.

✅ Track whether commitments like delivery time are actually being met.

Shipping Contract SLA Management

Define your SLA promises with carriers in detail.

✅ Track whether commitments like delivery time are actually being met.

SLA Performance Comparison

Compare actual delivery results against SLA targets with precision.

✅ Identify underperforming routes and carriers instantly.

SLA Performance Comparison

Compare actual delivery results against SLA targets with precision.

✅ Identify underperforming routes and carriers instantly.

SLA Performance Comparison

Compare actual delivery results against SLA targets with precision.

✅ Identify underperforming routes and carriers instantly.

Performance Reports & Analytics

Analyze trends, filter by zone, carrier, or method, and generate exportable reports.

✅ Use insights to make better shipping decisions — or negotiate better rates.

Performance Reports & Analytics

Analyze trends, filter by zone, carrier, or method, and generate exportable reports.

✅ Use insights to make better shipping decisions — or negotiate better rates.

Performance Reports & Analytics

Analyze trends, filter by zone, carrier, or method, and generate exportable reports.

✅ Use insights to make better shipping decisions — or negotiate better rates.

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Track Performance. Improve Reliability. Strengthen Partnerships.

 Enterprise-grade reporting. No manual tracking needed.

Start Shipping with OTO

Start Shipping with OTO

Book a Demo

Book a Demo

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Track Performance. Improve Reliability. Strengthen Partnerships.

 Enterprise-grade reporting. No manual tracking needed.

Book a Demo

Book a Demo

Monitor My Shipping SLA

Monitor My Shipping SLA

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Track Performance. Improve Reliability. Strengthen Partnerships.

 Enterprise-grade reporting. No manual tracking needed.

Book a Demo

Book a Demo

Monitor My Shipping SLA

Monitor My Shipping SLA

Frequently Asked Questions

Everything You Need to Know Before Getting Started

How are SLA metrics calculated?

OTO uses actual delivery timestamps and compares them against agreed SLA timelines to surface performance issues.

Can I define different SLAs for different carriers or zones?
What metrics are included in the reports?
Why is OTO's SLA Management Software the best in the MENAT region?
How are SLA metrics calculated?

OTO uses actual delivery timestamps and compares them against agreed SLA timelines to surface performance issues.

Can I define different SLAs for different carriers or zones?
What metrics are included in the reports?
Why is OTO's SLA Management Software the best in the MENAT region?
How are SLA metrics calculated?

OTO uses actual delivery timestamps and compares them against agreed SLA timelines to surface performance issues.

Can I define different SLAs for different carriers or zones?
What metrics are included in the reports?
Why is OTO's SLA Management Software the best in the MENAT region?