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Optimize Shipping Costs and Fleet
Management with OTO Flex App

OTO Flex is an advanced fleet management system that optimizes order shipping efficiency, lowers costs, and boosts resource utilization, resulting in improved order fulfillment and customer satisfaction.

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The Perfect Solution for a Seamless
Shipping Experience Among All Parties

Merchants

Gain complete control over all shipping operations, with a comprehensive view of workflow, driver routes, and order flow.

Drivers

Access a user-friendly mobile app for smooth task execution, performance monitoring, communication, and information sharing.

Customers

Achieve higher satisfaction rates due to speedy and efficient order delivery, and professional communication between the driver and the customer.

How to Use OTO Flex for a

Seamless Order Flow and Interconnected Shipping Process

Download OTO Flex
& create your shipping company

Configure the application settings from your OTO account dashboard, as if you were establishing your shipping company.

  • Create accounts for your driver team.
  • Add contact information for each driver.
  • Define the number of shipments they need to deliver monthly to measure their performance and monitor their progress.

Distribute Shipping Tasks
to Drivers Based on Your Own Rules

Automatically or manually send orders to drivers based on suitable performance criteria, whether it’s the driver with the fewest orders, the driver responsible for a specific branch, warehouse, or designated area, or the driver closest to the delivery location.

  • The driver with the fewest orders.
  • the driver responsible for a specific branch, warehouse, or designated area.
  • The driver closest to the delivery location.

Track Driver routes
and Order Movement in Real-time

Stay updated on the status of orders from the moment a customer places an order until it’s successfully delivered or returned to the merchant. View driver routes and order movement on a map in real-time.

Get Detailed Analytics
and Reports on Performance

OTO provides a dedicated dashboard for OTO Flex, allowing you to create detailed reports on drivers performance to compare achievement levels, and compliance with SLAs.

Other available analytics include:

  • Order and return counts.
  • Delivery and return rates.
  • Average delivery time (in minutes).
  • Value of cash on delivery collected.
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Additional Benefits of the Integrated Shipping System

Customer Communication 

Send tracking messages to update customers on their order’s delivery time, enabling direct communication with the driver.

Proof of Delivery and Receipt

Use the mobile app to scan barcodes, send codes, or capture images as proof of shipment receipt and successful delivery to the customer.

Integration with E-commerce Stores

OTO Flex seamlessly integrates with your online store, automatically synchronizing orders between them.

Custom Integration with Google

Link OTO Flex via IP or HTTP to integrate with Google Maps, enabling you to execute and monitor multiple orders simultaneously.

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FAQs

No, the OTO Flex application is not available in the “Free Plan”, but it’s available for free starting from the “Starter Plan”, which is the lowest-cost plan within OTO’s plans.

No, but you can contact OTO’s support team to schedule a demo to explain the application, its features, and how to use it fully.

You can add and manage an unlimited number of drivers and orders through the OTO Flex application.

Yes, if you are using another shipping company, don’t worry about using OTO Flex. You can ship through both by connecting your unique agreement with the shipping company you contract with, activating the OTO Flex application, and then configuring your specific rules in your OTO account, whether shipping with the shipping company or your own drivers.

Yes, you can. OTO offers its customers various shipping options, whether it’s through their own drivers or by using OTO’s discounted rates.

Yes, you have the flexibility to activate or deactivate the application at any time from your OTO account dashboard.

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