Optimize Shipping Costs and Fleet
Management
with OTO FLEX App
OTO FLEX is a state-of-the-art fleet management system that optimizes shipping efficiency, reduces costs, and enhances resource utilization, leading to better order fulfillment and increased customer satisfaction.
The perfect solution for a seamless
shipping experience among all parties
Merchants
Achieve full control over all shipping operations, with an extensive overview of workflow, driver routes, and order flow.
Drivers
Access an easy-to-use mobile app for seamless task execution, performance tracking, communication, and information sharing.
Customers
Achieve higher satisfaction rates through fast and efficient order delivery, along with professional communication between the driver and the customer.
How to Use OTO FLEX for a
seamless order flow and interconnected shipping process
Download
OTO FLEX
and create your shipping company
Adjust the application settings through your OTO account dashboard, just as you would if you were starting your shipping company.
- Create accounts for your drivers' team.
- Add contact information for each driver.
- Define the number of shipments they need to deliver monthly to measure their performance and monitor their progress.
Distribute
Shipping Tasks
to Drivers Based on Your Own Rules
Automatically or manually assign orders to drivers based on appropriate performance criteria, whether it’s the driver with the fewest orders, the driver assigned to a specific branch, warehouse, or designated area, or the driver nearest to the delivery location.
- The driver with the fewest orders.
- The driver responsible for a specific branch, warehouse, or designated area.
- The driver closest to the delivery location.
Track
Driver routes
and Order Movement in Real Time
Stay informed about the status of orders from the time a customer places an order until it is successfully delivered or returned to the merchant. Track driver routes and order movement on a map in real time.
Get
Detailed Analytics
and Reports on Performance
OTO provides a dedicated dashboard for OTO FLEX, allowing you to create detailed reports on drivers’ performance to compare achievement levels and compliance with SLAs.
Other available analytics include:
- Order and return counts.
- Delivery and return rates.
- Average delivery time (in minutes).
- Value of cash on delivery collected.
Additional Benefits of the Integrated Shipping System
Customer Communication
Send tracking messages to keep customers informed about their order’s delivery time, allowing direct communication with the driver.
Proof of Delivery and Receipt
Utilize the mobile app to scan barcodes, send codes, or capture images as proof of receipt and successful delivery to the customer.
Integration with E-commerce Stores
OTO FLEX integrates effortlessly with your online store, automatically synchronizing orders.
Custom Integration with Google
Connect OTO FLEX using IP or HTTP to integrate with Google Maps, allowing you to execute and monitor multiple orders at the same time.
FAQs
Is the OTO FLEX application free?
No, the OTO FLEX application isn’t part of the “Free” Plan, but it becomes available for free starting with the “Starter” Plan, which is the most affordable option among OTO’s plans.
Is there a free trial for using the OTO FLEX application?
No, but you can reach out to OTO’s support team to schedule a demo that explains the application, its features, and how to use it effectively.
How many drivers can I add to my OTO FLEX account?
You can add and manage unlimited drivers and orders through the OTO FLEX application.
Can I use the OTO FLEX application and also ship with another shipping company?
Yes, if you are working with another shipping company, don’t worry about using OTO FLEX. You can ship through both by linking your unique agreement with the shipping company you partner with, activating the OTO FLEX application, and setting up your rules in your OTO account, whether shipping with the shipping company or your own drivers.
Can I use the OTO FLEX application and also take advantage of OTO's reduced rates?
Yes, you can. OTO provides its customers with various shipping options, whether through their own drivers or by utilizing OTO’s discounted rates.
Can I deactivate OTO FLEX after using it for a period of time?
Yes, you have the option to activate or deactivate the application at any time from your OTO account dashboard.